Voice AI Agents
Voice AI agents that answer, qualify and book — automatically.
Drop-in voice agents for inbound and outbound calls. Sub-second latency, 30+ languages, and customer-managed keys. Built for enterprises that take security seriously.
Sovereign hosting · Customer-managed keys · SOC 2 · ISO 27001
- Response latency
- < 350 ms
- Service SLA
- 99.95%
- Languages
- 30+
The reality of phone work
Calls don't scale. Your team shouldn't have to.
Most teams lose hours every week on the same handful of conversations.
Missed calls cost revenue
Up to 30% of inbound calls go unanswered outside business hours — every one of them is a lost lead.
Repetitive calls drain teams
Reschedules, qualification questions and FAQ-grade calls eat into work that actually needs a human.
Hiring won't fix it
Volume spikes don't wait for onboarding. Coverage gaps still happen — at 02:00, on weekends, in another language.
How it works
From phone number to live agent in days, not quarters.
Connect your number, train on your context, go live. Fojas handles the call — you keep the data and the rules.
- 01
1. Connect
Forward your existing SIP trunk or assign a Fojas-provided number. Works with any carrier.
- 02
2. Configure
Define agent goals, scripts, tools (calendar, CRM, ticketing) and guardrails. Test in your sandbox.
- 03
3. Go live
Roll out to production with phased traffic, real-time monitoring and recordings you can audit any time.
Product
Built for production voice operations.
Not a prototype. Streaming ASR, low-latency TTS and orchestration that survives real call volume.
Real-time streaming
Sub-second latency on speech in and out, with barge-in and natural turn-taking.
Domain-tuned models
Fine-tuned per use case: scheduling, qualification, support, recovery and outbound.
Telephony-grade
SIP, WebRTC and PSTN with carrier failover, codec negotiation and call recording.
Tools & integrations
Connect calendars, CRM and ticketing. Trigger workflows from inside the call.
Observability
Live transcripts, sentiment, and per-call traces. Replay and debug like real software.
Guardrails
Prompt-injection defenses, PII redaction, escalation rules and safe fallback to humans.
Use cases
What Fojas agents do every day.
Real workflows running in production — pick one, swap data, ship.
Inbound reception
Answer 24/7, route by intent, capture leads, and create CRM records before the call ends.
Appointment booking
Read live calendar availability, suggest slots, hold the booking and send confirmations.
Outbound qualification
Call new leads, ask qualification questions and hand qualified ones to your AE in real time.
Customer support tier-1
Resolve common requests on the call, deflect 50–70% of routine tickets, escalate the rest.
Reactivation campaigns
Re-engage dormant customers with personalised, polite outreach in their language.
Multilingual desks
One agent, many languages — useful for global retail, travel and hospitality.
Security & sovereignty
Sovereign by design.
Data residency, zero-retention modes and customer-managed keys — ready for regulated industries and Vision 2030 mandates.
Data residency
Pin processing to your jurisdiction. Saudi Arabia, EU and UAE regions available.
Customer-managed keys
BYOK with HSM-backed key isolation. Rotate, revoke and audit per call.
Zero retention
Optional ephemeral mode — no transcript, no audio, no logs persisted.
Compliance
SOC 2 Type II, ISO 27001 and GDPR. Annual third-party penetration tests.
PII handling
Automatic redaction of card numbers, IDs and health data on the wire and at rest.
Carrier-grade isolation
Per-tenant network isolation, signed call audit trails and tamper-evident logs.
Multilingual
Speaks the languages your customers do.
Trained on regional dialects with cultural and etiquette tuning out of the box.
Vision 2030 ready: native Saudi dialect tuning, local etiquette and scale-first architecture.
Get started
Ready to put a voice agent on your line?
We run a free 30-minute call to design your pilot. You'll walk away with a measurable plan and a rough timeline — no slides.
Pricing is custom — based on volume, regions and integrations. We'll quote in the pilot call.